HAVING TECHNICAL DIFFICULTIES?

If you are having technical issues, then hopefully the following suggestions will help.

And remember, you can always email us at [email protected].


Issues with the study guide displaying:

1) Refresh the page. As simple as it sounds, it may still be the fix.

2) Make sure your browser is up-to-date. We recommend an updated version of Google Chrome or Mozilla Firefox.

3) Don't forget the download feature. If you're still having issues, don't forget the option to download.

Issues with playing video lectures:

1) Allow time for video to buffer. If you're experiencing pausing/skipping during the video, the first thing to do is pause it and allow it more time to buffer.

2) Refresh the web page. As basic as it sounds, this may be the fix.

3) Try a new browser. We recommend an updated version of Google Chrome or Mozilla Firefox.